Question: Discuss the methods used to handle customer flow. Discuss how technology can assist in managing customer flow. Evaluate the TWO (2) options for queuing, available

Discuss the methods used to handle customer flow.

Discuss how technology can assist in managing customer flow.

Evaluate the TWO (2) options for queuing, available to hospitality firms.

Explain FOUR (4) strategies a firm may use to minimize the customers perception of waiting time.

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