Discuss why the communication process can be viewed as a system. Apply the communication process model as
Question:
Discuss why the communication process can be viewed as a system. Apply the communication process model as a system to the situation below. How the communication process flows as a system applies its parts to the situation below. Identify what possible barriers may be hindering communication between Maritza and Rebeca. Argue your answer. Situation: Today Maritza, one of our best specialists in the Accounting Department, conveyed to me (Department Director) her resentment for the treatment she had received from Rebeca, one of the most experienced workers in the Department, when she complained about the accounting treatment she had given to an asset. Rebeca's reaction, according to Maritza, was rude and derogatory, arguing her years of dedication to this work and that it was unacceptable that a recently qualified accounting professional could make this type of remark to her. Maritza explains that given this situation and to react to Rebeca's offense, she had engaged in a serious discussion with her, causing the discussion to take on more serious overtones.
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young