Discussion Questions

1. Using the four functions as your guide, what challenges would Jeff Bourk face in managing

the Branson Airport?

Ans:Jeff Bourk's main challenge would be setting the stratagey and mission of the airport.

2. Again, using the four functions as your guide, do you think the managerial challenges Jeff

Bourk faced when getting the airport up and running are different from what he faces now in

actually overseeing the airport's operation? Explain.

Ans:

3. What management roles would Jeff Bourk be playing as he

(a) negotiates new contracts with potential airlines,

Ans: Decisional Role

(b) works with the airport employees in providing a high level of customer service to arriving and departing passengers,

Ans: Interpersonal Role

(c) resolves the contractual issues with the city of Branson? Be specific and explain your choices.

Ans: Decision Role

4. What skills would be most important to a manager like Jeff Bourk? Explain your choices.

Ans:

-Technical Skills:

-Human Skills:

Human Relation Skills are very important as it would be required while dealing with the city officials and employees.

-Conceptual Skills:

Jeff would need this as a manager needs to think and conceptualize how to fund the venture, establishing contracts with airlines and for the community support.