Disneyland's Smiling Policy is created to regulate employees' emotions to build the happiest place on earth. Do you think it is right for the organization to regulate their employees' emotions? Why or why not? Benefits? Costs?

Please:

1) State your opinion (support or no support of the policy). Please expand the scope of your discussion to other organizations and/or industries - not just focus on Disney.

2) List reasons to support your opinion.

Hint: Emotional Labor