Question: do ALL 80 words per question max 4. a) What are the key differences between projects and operations [ 5pts ] b) There are two

do ALL
80 words per question max
do ALL 80 words per question max 4. a) What are
4. a) What are the key differences between projects and operations [ 5pts ] b) There are two general approaches to forecasting, explain the differences between them. Give two (2) examples of each [5 pts] c) Of the two approaches to forecasting, which one do you consider more effective? State your reason. [5 pts] d) Explain the concepts of tangible and intangible as it relates to producing goods and services [5 pts] e) Explain the effect of 'self-service' and service automation on banks or airlines. [5 pts] f) Differentiate between design capacity and effective capacity [ 5pts]

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