Question: Do you agree that most process redesign projects are caused by/aimed at some technological factors, e.g. migration to new process technologies, implementing new IT systems,

Do you agree that most process redesign projects are caused by/aimed at some technological factors, e.g. migration to new process technologies, implementing new IT systems, ... etc.? Provide a clear example of a process that has been re-engineered without a technological component/driver that shows improve in efficiency or effectiveness for the organization.

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