DO YOU AGREE WITH THIS STATEMENT? WHY?

The statement "formalization and culture are two different roads to a common destination" emphasizes both formalization and culture create the same outcome except by using different strategies. By examining the concept of both phrases, it can be determined that organizational culture is simply formalization but without any written directives.

Formalization is described in chapter 15 as the level to which jobs are systemized (Robbins & Judge, 2019). The higher the formalization within an organization, the less likely for management to implement rules, regulations, and policies to guide employees conducts. Formalization removes the probabilities for employees to take part in other behaviors or even take into consideration other possibilities (Robbing & Judge, 2019). The degree of formalization depends on the organizational values. Some companies allow no flexibility to occur, therefore the employees have no autonomy in their positions.

2- DO YOU AGREE WITH THIS STATEMENT? Why?

Culture is defined as a system of meaning shared by an organization's members. (Robbins & Judge, p. 545). Culture is characterized by core values (fundamental beliefs that define the group's nature), strength (whether all members of the group buy into the beliefs), and ethics (what the group believes is right and wrong). (Robbins & Judge, p. 547-548). A organization's culture can differentiates it from other groups. A culture can be unique, but is generally described by its orientation to detail, outcome, people, collaboration, as well as its adaptability and integrity. (Robbins & Judge, p. 545)

Formalization is the degree to which jobs are standardized. Formalization can be used to ensure a consistent product and/or experience for the customer. Examples of standardized jobs are safety protocols or call center scripts. (Graupp) A culture that values consistency and detail is more likely to use formalization. Groups with a culture classified as The Hierarchy are founded on core values of stability, communication, and routine. These groups may be less adaptive and innovative, but highly focused on details and outcomes.

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