Question: Does loyalty program effective for small micro medium enterprise ? Please help to share the documents or literature if you have. And I need the

Does loyalty program effective for small micro medium enterprise ?

Please help to share the documents or literature if you have. And I need the sample of questionnaire about loyalty program for small micro medium enterprise (Merchant) as a respondents and also retails respondents as a consumer. We try to build multisided platform & will need survey from both side Merchant & Consumer.

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