Question: doing so, I have also rewritten the scoring rubric to provide more guidance as to expectations for the content of the paper. Individual Writing Assignment

doing so, I have also rewritten the scoring

doing so, I have also rewritten the scoring rubric to provide more guidance as to expectations for the content of the paper. Individual Writing Assignment (Final TQM Paper); We are coming to the end of our introduction to Total Quality Management (TQM). That said, as you are continuing to progress in your respective careers, I expect that many, if not all, of you will rise to positions of ever-increasing responsibility and influence. As you do, I would hope that much of what we have learned about understanding customer expectations in terms of quality, and employee's expectations in terms of organizational inclusion, influence the decisions that you make. This last writing assignment is intended to allow for you to synthesize your understanding of the principal elements of a Total Quality Management culture and share them in a paper as follows: Please write a paper in APA format which includes a Title page, Abstract, Table of Contents, and 5 to 6- page body (double spaced) with appropriate section titles, that addresses the following questions - a. What is Total Quality Management and how does it differ from quality control and quality assurance? b. Why should an organization consider pursuing a TQM culture? c. Who is critical to such a TQM transformation and why are they critical? How does Maslow's theory of Hierarchy of Human Needs relate? d. How the QFD and HOQ processes support TQM? e. How SPC and the various quality tools support TQM? f. How do the concepts of JIT, Lean, Continuous Improvement, and Six Sigma relate to TQM? g. Where will you begin to leverage what you have learned in studying this topic in your own work? h. Other opportunities that applying TQM principles could prove beneficial for (Extra Credit Opportunity). The paper will close with a conclusion and reference page with a minimum of four references, one of which may be the textbook. NOTE Be sure to complete the paper in 12 pt. Times New Roman font and save it as either a MS Word or PDF document. To be sure to maximize your score for the paper, I strongly encourage you to review the writing assignment rubric which is located in the 'Final Paper module on the "Content' page. While there are 120 points possible for the required elements of the paper, there are also a possible 10 points of extra credit available - see h. above

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