Question: Dolly was accustomed to taking detailed messages from clients who called. For Ollie when he was out of the office. However, with a new and

Dolly was accustomed to taking detailed messages from clients who called. For Ollie when he was out of the office. However, with a new and improved telephone system.Ollie tells Dolly he wants her to encourage callers to leave him a voice message.

What is the best reason for this change?

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