Donma Shader, the Winter Park Hotel manager, is considering restructuring the front desk to reach optimum staff efficiency and guest sel with a separate waiting line, during the peak check-in time of 3:00 PM to 5:00 PM Observation of inter-amival time during this time shc there is no upward limit on the Number that could arrive at any given time). An average of 20 customers can be served per hour for the arrival times and service times are exponential. Ms. Shader is considering a new plan for improving guest service by reducing the length of time the guest spends waiting in line T could form a single waiting line to be served by whichever of two clerks became available. This option would require sufficient lobby $20 per hour, but because of lost goodwill and sales, Winter Park Hotel losses about $5 per hour of customer time spent waiting for th points and show all your work) a) Determine of the new plan and the average number of customers waiting for the clark service under the new plan. (Show your wo h) what is the total cost/hour of the new plan? (Show your work) Click Save and Submit to save and submit. Click Save All Answers to save all answers