Doug is a nurse at The Waiting Room, an aged care facility located in the inner western
Question:
Doug is a nurse at ‘The Waiting Room’, an aged care facility located in the inner western suburbs of Sydney. He lodged a workers’ compensation claim in 2021 for work-related stress. During the COVID-19 lockdowns that occurred in Sydney in 2021, Doug agreed to work extraordinarily long hours over many months. He suffered symptoms of burnout and anxiety. The claim has been accepted. The workers’ compensation insurer has asked Doug’s employer to implement a stress prevention strategy. This is a condition that has been attached to a modest premium increase in the coming year.
• Advise the management in The Waiting Room on how they should respond to this situation
1. Short introduction.
2. Role of stress in workers’ compensation
3. Stress prevention policy and strategy – what are the elements or the parts? Examples: rostering, working hours, training/information.
4. Apply to ‘The Waiting Room’ (Recommendations)
Management A Practical Introduction
ISBN: 978-0078112713
5th edition
Authors: Angelo Kinicki, Brian Williams