Question: Dr . Bone is a chiropractor who keeps evening hours two days a week ( Tuesday and Thursday ) . During these evenings he works

Dr. Bone is a chiropractor who keeps evening hours two days a week (Tuesday and Thursday). During these evenings he works 4 hours each day. Patients arrive according to a Poisson distribution with a mean of 3 per hour. Service times follow an exponential distribution with a mean of 18 minutes per customer.
a. What is the system utilization for this single-server system during these evenings? (10 points)
Dr. Bone is a chiropractor who keeps evening hours two days

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