Dr$.$ Diller suggested that developing a "participant matrix" can help improve collaborative outcomes because it helps provide a broader perspective for the group. Why is this important?

$[$LO$5($Teams & Goals$)/$ Slide $13-15]$

According to both lab and field research, heterogeneous $($diverse$)$ teams are more successful than homogenous $($non$-$diverse$)$ teams.

When trying to solve collaborative problems, a group may need a broad base of knowledge, capabilities, and$/$or perspectives to identify the optimal solutions.

When teams combine experienced personnel with brand$-$new employees, they are more likely to be creative and develop innovative alternatives.

All the above.