Dr$.$ Henderson, as far as I know this balanced scorecard is a strategic tool used by management to help them monitor and enhance the performance in many areas of the organization. Organizations use this tool to bring in new talent and tie them to the four quadrants of finance, clinical quality, work life$/$balance$,$ and customer service. of finance while attending customer service. Organizations keep it simple during the process of attracting, developing, and retaining the top talent they have recruited or moved through the ranks. The balanced scorecards can create a good understanding of the approach of recruiting talent. Now, it is not free or cheap to recruit new talent, so the organization offers competitive pay and benefits. This helps to tie in the first quadrant of finance, and it ensures that the new talent will receive competitive compensation packages. The second quadrant is that of clinical quality which offers new talent opportunities for development and growth. Organizations can tie this in and create prolonged learning and improvement of culture. The third quadrant consists of new employees who also have a life outside of work. Organizations can tie this in by offering flexible work arrangements. This will ensure that employees have an environment of support which includes satisfaction and well$-$being.