Dr$.$ Sorensen

That's right! This information will help us hire people with the right skills, establish performance goals, make jobs easier for people by defining them, and we will also know the training and incentives that would help teach and motivate you.

Last thing from me$.$ How can we know if we are successful in our approach?

Select all that apply, then click Submit below

Collect standardized survey data from customers

Track employee job performance using standardized metrics

Use theory to further justify and refine our approach

Benchmark to competitors using publicly available data