Question: Dr. Tanner recently acquired a call center that provides technical support for TikTok creators. Use the Queuing Simulator to find the optimal number of servers

 Dr. Tanner recently acquired a call center that provides technical support

Dr. Tanner recently acquired a call center that provides technical support for TikTok creators. Use the Queuing Simulator to find the optimal number of servers (customer service reps) for a system with 4 = 0.5 services per minute and ) = 3 arrivals per minute (both exponentially distributed). The cost per server is $150 (for a 10hr shift) and the cost per person in the system is $5 (using the average number of people in the system over the 10hr shift). Run each simulation for 600 minutes. Repeat the simulation enough times to get a reasonable estimate of the average mumber of people in the system for a given number of servers. Dr. Tanner recently acquired a call center that provides technical support for TikTok creators. Use the Queuing Simulator to find the optimal number of servers (customer service reps) for a system with 4 = 0.5 services per minute and ) = 3 arrivals per minute (both exponentially distributed). The cost per server is $150 (for a 10hr shift) and the cost per person in the system is $5 (using the average number of people in the system over the 10hr shift). Run each simulation for 600 minutes. Repeat the simulation enough times to get a reasonable estimate of the average mumber of people in the system for a given number of servers

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Finance Questions!