Draft Conversation.

Systems Theory Scenario: Roger Roger is a disgruntled supervisor. He has been in his workplace, consisting of 60 people, for 12 years. Rarely a day goes by where Roger is not making snide remarks about his co-workers, upper management and contractors. There is a 30 percent turnover rate of staff in his area. Roger is a marginal supervisor who does minimal work and maximum complaining. He is well known to everyone in the office, and many contractors, as someone who is always negative, typically sarcastic and easily annoyed by others suggestions. No one wants to work with Roger. He frustrates others for not following procedures and thereby creates more work for others. People say when they try to highlight his mistakes Roger shoots from the hip, blames others, and barks at them. There has been friction between Roger and Jamal, another supervisor. Jamal is tired of upper management not dealing with Roger and is taking on the cause to guard the workplace from Roger. Both often clash with each other at meetings around that is your job, that is not my job, and you are interfering with my job, etc. Both are obviously frustrated with each other. A contractor lodged a harassment complaint about Roger a decade ago. At least that is what the rumor mill says. Human Resources did an investigation. The process took 8 months, people/witnesses were interviewed and no one knows the results of the investigation. Nothing has changed anyway, Roger is still Roger and now no one is willing to make a formal complaint, including upper management. What is the point? As a result, there is nothing on Rogers 12-year HR file about his behaviors. Upper management is too busy to do performance reviews. Roger reminds everyone that he can retire anytime and they cant wait for that day.

Considering the communication skills discussed in class: script the conversation that you say and do with Jamal if you were to meet him for the first time to discuss this situation. You will have to use your imagination. (conversation needed, no t in paragraph.