Drag Each Item to the Correct Category Business-Facing Processes Core Processes Static Process Business Process Reengineering (BPR) Dynamic Process Customer-Facing Processes Business Process Business processes, such as manufacturing goods, selling products, and providing service, that make up the primary activities in a value chain. Uses a systematic approach to improve business effectiveness and efficiency continuously. Continuously changing and provides business solutions to ever-changing business operations. Result in a product or service received by an organization's external customer. Invisible to the external customer but essential to the effective management of the business. The analysis and redesign of workflow within and between enterprises. A standardized set of activities that accomplish a specific task, such as processing a customer's order.