Draw Access Management Flow for ITIL based on

Access Request Process

The user requests access to a specific resource or service. The user must provide sufficient information to identify the resource and the type of access required.Access Request process should include detailed information about users such as name, surname, position, department, and so on. It is important to mention that who can make requests, they can be employees, contractors, or any other third-party users. When requests are ready, it is essential to make the request approved by supervisor and send the document via the IT Service Desk.

Access Approval

The request is reviewed by the appropriate authority to determine if the user should be granted access. If the request is approved, the appropriate access is granted.The Access Management Team analyze and check access control policies. If anything happens which is against to the standards, they should report it to the supervisor.

Access Provisioning

The user is provided with access to the requested resource or service. The user is informed of any access restrictions or limitations.After any approval of users, the Access Management Team starts to edit or establish the user account.

Access Review and Audit

The access granted is regularly reviewed and audited to ensure that access is appropriate and that access controls are effective. If any issues are identified, they are addressed according to the organization's policies and procedures.The Access Management Team reviews access rights ,they ensure that it remain appropriate. Role changes and completion of project are the key factors of reviews. If the adjustments needed to the access rights, it should be implemented by the Access Management Team.