Question: Draw the DFD for this Detailed Subprocesses for Key Components 1 . 0 Order Management System ( DFD Level 2 ) 1 . 1 :
Draw the DFD for this Detailed Subprocesses for Key Components
Order Management System DFD Level
: Receive order details from the website or app.
: Check product availability in stock.
: Generate order confirmation and send to the customer.
Data Flow:
Input: Customer order.
Output: Order confirmation, stock update.
Payment Handling DFD Level
: Validate payment method MPESA Bitcoin, creditdebit card
: Route payment request to the appropriate gateway.
: Confirm payment and update the order status.
: If cashondelivery, flag for courier collection.
Data Flow:
Input: Payment request.
Output: Payment confirmation, order status update.
Customer Credit Verification DFD Level
: Check if order value exceeds KES
: Query customer history to check for eligibility.
: Approve or reject credit request.
: Notify customer of decision.
Data Flow:
Input: Order details, customer credit history.
Output: Credit approval or denial notification.
Order Fulfillment and Delivery DFD Level
: Prepare goods for dispatch.
: Assign delivery to courier.
: Update stock and notify the customer.
: Confirm delivery completion and payment if cashondelivery
Data Flow:
Input: Confirmed order.
Output: Delivery confirmation, stock update.
Returns Management DFD Level
: Receive return request from customer.
: Forward request to the internal audit department.
: Audit reviews and approves or denies the request.
: Notify the customer of the outcome.
Data Flow:
Input: Return request.
Output: Approvalrejection notification, stock adjustment if approved
Accounting and Reporting DFD Level
: Record successful payments and outstanding credit sales.
: Process refunds for approved returns.
: Generate financial reports for management.
: Monitor and track accounts receivable.
Data Flow:
Input: Payment confirmations, credit approvals, return approvals.
Output: Financial reports, updated revenue records.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
