Question: DRAW The operations renaissance With the evolution in technologies such as process mining, process and IT automation, and artificial intelligence (AI)along with increased adoption of

DRAW

mining, process and IT automation, and artificial intelligence (AI)along with increased adoption

of design and systems thinking-a plethora of new tools is available for

The operations renaissance With the evolution in technologies such as process mining, process and IT automation, and artificial intelligence (AI)along with increased adoption of design and systems thinking-a plethora of new tools is available for companies to futureproof their business by radically modernizing their operations. In this context, operations is emerging as a vibrant space of innovation in which reimagined processes, cutting-edge technology, data and people blend to not only deliver efficiency and agility but also considerably improve experiences for customers and employees and create new value for the enterprise

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