Dunkin Donuts has generated productivity data for three period: before (scenario 1), during (scenario 2) and after (scenario 3) the COVID19 breakdown in Lebanon. The table below shows the data.

Scenario 1

Scenario 2

Scenario 3

Unit selling price ($) 2 Total units sold 900 #ofemployee 8 3 4 Laborhours 8 6 8 Labor cost/hr 10 10 10 Material cost ($) 3 3 3 Overhead($) 5 5 5

1. a. Compute labor productivity under each scenario. Use units per worker per hour as the measure of labor productivity.

   b. Which scenario has the best labor productivity?

2. a. Compute the multi-factor productivity under each system. Use units per dollar cost as the measure.

   b. Which scenario has the best multi-factor productivity?

3. Compute the labor productivity growth and the multifactor productivity growth by comparing data generated after the COVID19 pandemic to the one relative to previous time period (in other words, compare scenario 3 to scenario 1).

4. Based on your analysis, what was the impact of COVID19 crisis on Dunkin Donuts productivity?

5. In your opinion, what might be done to improve the productivity?