Question: During Comcast's onboarding phase with customers, communication platforms like email and SMS were used to send messages. What was the result? A . Customers '
During Comcast's "onboarding" phase with customers, communication platforms like email and SMS were used to send messages. What was the result?
A
Customers ratings of satisfaction with their service climbed significantly.
B
Customers ratings of satisfaction with their service climbed only for emails sent from some specific agents and declines for emails sent from other agents.
C
Customers ratings of satisfaction with their service declined gradually.
D
Customers ratings of satisfaction with their service declined for most of their products.
E
Customers ratings of satisfaction with their service differed among products.
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