Question: During interviews for a customer service representative position, the interviewer asks each candidate to imagine a situation where a customer, reports that the products they

During interviews for a customer service representative position, the interviewer asks each candidate to
imagine a situation where a customer, reports that the products they ordered were delivered three
weeks later than expected. The interviewer then asks each candidate what they would do to handle this
situation. This is an example of a(n)
interview.
Multiple Choice
behavior description
situational
computerized
exit
in-basket
 During interviews for a customer service representative position, the interviewer asks

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