Question: During the optimization process step of business process management, what are two key things manager look for in the process? Multiple Choice bottlenecks and excesses

During the optimization process step of business process management, what are two key things manager look for in the process?
Multiple Choice
bottlenecks and excesses
labor excesses and supply shortages
potential slowdowns and savings opportunities
individual process performance and whole process performance
During the optimization process step of business process management, what are

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