Question: During the process of developing job standards, the manager should remember that a. discussion of past performance is an opportunity to criticize lack of achievement.

During the process of developing job standards, the manager should remember that a. discussion of past performance is an opportunity to criticize lack of achievement. b. overstated outcomes can help push performance. c. targets for future performance must be realistic. d. the manager sets the standards to meet the overall needs of the company

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