Question: ( e . ) Both statements c and d are true. 6 . True / False ? In Michael Porter's Value Chain framework, Sales and

(

.)

Both statements

c

and

d

are true.

6 .

True

/

False

?

In Michael Porter's Value Chain framework, Sales and Service activities within the value chain are considered to be the same because sales staff also contribute to providing customer service.

(e.) Both statements c and d are true. 6. True/False? In

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