e$.$ Presenting information

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Time left $0$:$38$:$40$

Due to supply chain disruptions, Agile Manufacturing is facing customer dissatisfaction related to shipping delays and product availability. The company has posted an audio file that customers can listen to through an app on their phone or through the firm's website explaining the situation. It is also posting regular status updates on its Twitter account. Because the situation is not improving, the CEO recently sent out an email inviting customers to attend an online video meeting where she plans to explain the steps the company will take to address the disruptions and delays. Which of the following best relates to Agile Manufacturing's use of social media in this situation?

a$.$ Listening to stakeholders

b$.$ Crisis and reputation management

c$.$ Targeting customers

d$.$ Generating new product ideas

e$.$ Recruiting

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Each month, Sephora pays employee wages, rent, utility bills, and salaries to accountants. How would Sephora