- Each question may have more than ONE choice as correct answers. e.g. answer: A, C, D. -1 mark will be deducted for wrong choice(s) for each question. 1). summarizes previous period's critical activities and is available at the start of each workday for managers to take quick and corrective actions on important problems. E.g. previous day's sales volume or inventory level. A. Drill down report B. Demand report C. Ad-hoc report D. Exceptions report E. None of the above 2) Which of the following is/are NOT stage(s) in decision making and problem-solving? A. Transform B. Implementation C. Design D. Intelligence E. Controlling 3) Which of the following statement(s) is/are TRUE? A. A system is an integrated set of components or entities, that interact to achieve a particular function or goal. B. Throughput is the time it takes to respond to user interactions such as a mouse click. c. System availability is the number of hours that a system is available for users. D. Information System outages can cause shutdowns of transportation services in Hong Kong. E. System feedback is the flow of information from the input to the decision maker, who may modify the output or the processes (closed loop)