Question: Each step takes 5 , 3 , and 2 0 minutes, respectively ( staff members administering written exams need only set up the applicant at

Each step takes 5,3, and 20 minutes, respectively (staff members administering written exams need only set up the applicant at a computer). Currently, the DMV staffs 4 people to process license applications, 2 to administer written exams, and 15 to judge the road exam. DMV staff work 8 hours per day.
Where is the bottleneck, according to the current staffing plan?
multiple choice
Identification
Written exam
Road exam
What is the capacity of the process (expressed in approved cases per day)

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