Question: ead the case and answer the questions below. Each group should turn in a precise write - up answering the following questions. For each of

ead the case and answer the questions below. Each group should turn in a precise write-up answering
the following questions. For each of these questions below (except question 4 and 5), provide a detailed
analysis that considers different possible order sizes of 1 doz, 2 doz and 3 doz.
1. How long will it take you to fill a rush order?
2. How many orders can you fill in a night, assuming that you are open four hours each night?
(Assume that the system is in steady state when the process starts).
3. Because your baking trays hold exactly one dozen cookies, you will produce and sell cookies by
the dozen. Should you give any discount for people who order two dozen cookies, three dozen
cookies or more? If so, how much? (While answering this question, think about the different
costs - labor as well as material - that go into the cookie production, and how these costs are
affected by different order sizes).
4. Assume that all your orders come in sizes of 1 doz. Now, you decide to fire your roommate
and decide to run the cookie operation on your own. What would be the new rush order flow
time, bottleneck and capacity?
5. Assume you have a second oven at your disposal and all orders are 1 doz. each. Both you
and your roommate continue to work on your pre-determined tasks. What is the new maximum
capacity of the system (assuming that the system is in steady state)?
2

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