EAS402 HUMAN RESOURCE MANAGEMENT ASSIGNMENT

Please answer all the question(s) by using knowledge you acquired in this course and some additional research as needed. For any question, please limit your answers by half a typed page or less.

1. Please answer the questions following the short case study by referring to the case. Jennifer Carter graduated from State University in June 2008 and, after considering several job offers, decided to do what she always planned to: go into business with her father, Jack Carter. Jack Carter opened his first laundromat in 1998 and his second in 2001. The main attraction of these coin laundry businesses for him that they were capital- rather than labour-intensive. Thus, once the investment in machinery was made, the stores could be run with just one unskilled attendant and none of the labour problems one normally expects from being in the retail service business. The attractiveness of operating with virtually no skilled labout notwithstanding, Jack had decided by 2004 to expand the services in each of his stores to include dry cleaning and pressing of clothes. He embarked, in other words, on a strategy of related diversification by adding new services that were related to and consistent with his existing coin laundry activities He added these for several reasons. He wanted to better utilize the unused space in the rather large stores he currently had under lease. Furthermore, he was, as he put it, tired of sending out the dry cleaning and pressing work that came in from our coin laundry clients to a dry cleaner 5 miles away, who then took most of what should have been our profits. To reflect the new, expanded line of services, he renamed each of his two stores Carter Cleaning Centres and was sufficiently satisfied with their performance to open 4 more of the same type of stores over the next 5 years. Each store had its own on-site manager, and on average, about seven employees, and annual revenues of about 500,000$. It was this 6-store chain Jennifer joined after graduating. Her understanding with her father was she would serve as a troubleshooter / consultant to him with the aim of both learning the business and bringing modern management concepts and techniques for solving the business problems and facilitating its growth.

A. Make a list of five specific HR problems Carter Cleaning will have to deal with.

B. How would you start dealing with these problems if you were Jennifer?

2. What items are typically included in the job description? In the person (job) specification? By using these knowledge (and examples you can find by conducting some research), please develop a job description and a person specification for a university instructor position.

3. Find five employment ads, either on the Internet or in a local newspaper, in English or Turkish, that suggest that the company is family friendly and should appeal to women, minorities, older workers, and single parents. Do some research on these companies and find out whether and what they do to be family friendly employers.

4. Develop a list of selection methods that you would suggest the Dean of the Faculty of Economic and Administrative Sciences to use when hiring the next HRM professor at your school. Explain why you choose each.