Easy Quality Solutions (EQS) is trying to design a handled device target toward quality managers? They have surveyed a panel of quality managers and have found the characteristics that are import to such mangers are: speed, active memory, portability, reliability, and price. EQS has two different models that they had the panel to rate. The relative importance percentage and ratings are shown in the table in the spreadsheet C03 Problem Data on the student companion site. Calculate the relative performance and weighted customer perceived value (CPV) of each pilot computer product. Which one should EQS scale up for full production? If they wanted to produce the other design as a backup, which one characteristic of the second-best computer should they try to enhance?

Relative Data
Attribute	Importance	Computer A	Computer B
Speed	20%	7.5	7.8
Active memory	25%	8.5	8.0
Portability	15%	6.5	5.3
Reliability	30%	9.1	8.8
Price	10%	3.1	5.2