e-business course , help please

1. Answer the following: /20 points) a. Logistics is interchangeable with supply chain management. True/False (2 points) b. Elements of the marketing mix are place, people, process, planet, physical evidence, price, product and promotion. True False (2 points) c. Information systems need to deliver supply chain visibility to different parties who need to access the supply chain information of an organization, whether they be employees, suppliers, logistics service providers or customers. True/False (2 points) d. The stages of the de Kare Silver ES Test are: Product characteristics, Familiarity and confidence and Consumer attributes. True/False (2 points) e. Organizations can monitor their performance by conducting customer satisfaction surveys. True False (2 points)