Question: E-CRM = Electronic Customer Relationship Management 1. Choose 1 example of E-CRM that applied in existing business right now - it can be anything types

E-CRM = Electronic Customer Relationship Management

1. Choose 1 example of E-CRM that applied in existing business right now - it can be anything types of business. Screenshot the example!

2. Explain in 1 paragraph, what kind of E-CRM that you choose and why you think that was an application of E-CRM.

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