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a v2.cengagenow.com Topic 7: Waiting Line Models CengageNOWv2 1 Online teaching... Topic 7 - Waiting Line Models - Home eBook Problem 15-31 (Algorithmic) MindTap - Cengage Learning Rubric - Benchmark - Data Analys... Google Scholar oo queuing theory advantages and di... Mid-West Publishing Company publishes college textbooks. The company operates an 800 telephone number whereby potential adopters can ask questions about forthcoming texts, request examination copies of texts, and place orders. Currently, two extension lines are used, with two representatives handling the telephone inquiries. Calls occurring when both extension lines are being used receive a busy signal; no waiting is allowed. Each representative can accommodate an average of 13 calls per hour. The arrival rate is 25 calls per hour. a. b. c. How many extension lines should be used if the company wants to handle 90% of the calls immediately? What is the probability that a call will receive a busy signal if your recommendation in part (a) is used? If required, round your answer to four decimal places. What number of calls, in decimal form, receive a busy signal for the current telephone system with two extension lines? If required, round your answer to four decimal places. Previous Next Assignment Score: 0.0% Save and Exit Submit Assignment for Grading