Question: Editing Challenge. Your Task. Edit the following May 1 4 , 2 0 1 9 Mr . Jeremy Roper, General Manager Monterey Plaza Hotel and
Editing Challenge. Your Task. Edit the following
May
Mr Jeremy Roper, General Manager
Monterey Plaza Hotel and Spa
Cannery Row
Monterey, CA
Dear Mr Roper:
Im writing this letter to let you know that the wait staff at the Monterey Plazas popular Schooner Bistro restaurant would like to bring to your attention a serious problem. Even when us servers have gave good service some customers leave no tip. Many of us have gotten together and decided to bring the problem and a possible solution to your attention per this letter.
Restaurants such as the famous French Laundry which is ranked as the countries finest restaurant, now add a percent tip to the bill. All service charges go to the house and every one is paid a salary from that. Other restaurants are also printing gratuity guidelines on checks. In fact American Express now provides a calculation feature on it's terminals so that restaurants can chose the tip levels they want printed. In Europe a service charge of up to percent is auto calculated, and added to a check.
Us servers are of the opinion that a suggested tip printed on checks would work good here at Schooner Bistro. We know that we give good service but some customers forget to tip. By printing a suggested tip on the check we remind them so that they wont forget. A printed suggested tip also does the math for them which is a advantage for customer's who are not to good with figures. In addition many of our customers are tourists from Europe. Who dont understand our tipping system.
Printing suggested tips on checks not only helps customers but also proves to the staff that you support them in there goal to recieve decent wages for the hard work they do A few customers might resist, however these customers can always cross out the printed tip if they wish. If you have any doubts about the plan we could try it for a month period, and monitor customers reactions.
We erge you to begin printing a suggested percent tip on each customers bill. Our American express terminals are all ready equipt to do this. Please let us know your feelings about this proposal because its a serious concern to us
Sincerely,
Joshua Rubin
Server, Schooner Bistro
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