EENGAGE

MiNDTAP

Module $12$: Mindt$$ap Assignm$$nt $($Chapter $13)$

The new performance management system at the Long Island Jewish Medical Center $($L$.$I.J$.$M$.$C$.)$ was specifically designed to address which of the following problems with traditional pefformance reviews?

Traditional performance reviews are unfair to minorities.

Managers cannot complete traditional performance reviews on time.

Performance reviews are too subjective.

Performance reviews are done too often.

Which of the following problems might occur with the new performance appraisal system at L$.$I.J$.$M$.$C$.?$ Check all that apply.

The new goals in the performance appraisal system are more subjective than the old goals.

An employee may bend the rules if a patient complains about a stringent treatment protocol, because the employee wants a good review from the patient:

Infection rates might be different in different parts of the hospital.

The hospital might not get a representative sample of patient satisfaction ratings. More dissatisfied than satisfied patients might fill out the surveys.

Now answer several questions about performance appraisal and employee development more generally.

Errors, such as stereotyping, are likely to occur when managers evaluate employees based on the specific behaviors they exhibit on the job.

The ranking performance appraisal system tries to improve performance ratings by forcing managers to:

Compare employees

Rate employees based on intuition

Rate employees based on their actions, not their traits

Include information from a wide variety of sources in their reviews