Effective business reports systematically answer questions and solve problems. Most reports fit into two broad categories: informational and analytical. As with letters and memos, you determine whether to use an indirect or a direct strategy by analyzing the readers expectations and the content of the report.

True or False: Reports must be approximately eight pages in length.

False

True

Reports that present data without conducting analysis are .

Direct strategy reports .

Use e-mail formats for an organization.

Read the scenario, and answer the question that follows.

You work for a small, graphic design firm. Your boss has asked you to prepare a progress report prior to tomorrows meeting.

Which of the following are appropriate delivery channels for your report? Check all that apply.

By e-mail

By mail

In person

Online