Effective communication entails both speaking and listening.Listening is not only hearing words being spoken but it is
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Effective communication entails both speaking and listening.Listening is not only hearing words being spoken but it is the ability to accurately receive and interpret messages which are very vital in the communication process. Listening is key to all effective communication. Without it, messages can easily be misunderstood.
https://www.youtube.com/watch?v=7wUCyjiyXdg ( VIDEO )
- How did the whole conversation go?
- How do you feel about doing active listening?
- What are the things you need to do in order to improve your active listening skills?
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