Effective managers provide specific performance feedback to employees in a way that elicits positive behavioral responses. Because of the importance of performance feedback for an effective performance management system, many companies are training managers on how to provide feedback. To contribute to the effectiveness of a performance management system through providing effective feedback, managers should consider the following main recommendations:

A$.$ Feedback should be given frequently

B$.$ Create the right context for the discussion

C$.$ Ask the employee to rate his or her performance before the session

D$.$ Have ongoing, collaborative performance conversations

E$.$ Recognize effective performance through praise

F$.$ Focus on solving problems

G$.$ Focus feedback on behavior or results

H$.$ Minimize criticism

I. Agree to specific goals and set a date to review progress

Select the most appropriate feedback recommendation based on each description.

This recommendation can be productive in that it can make the session go more smoothly by focusing discussion on areas where disagreement exists.

This recommendation reduces anxiety, uncertainty, and feelings of lack of fairness and control that employees typically experience in a manager$-$driven "tell$-$and$-$sell" or "tell$-$and$-$listen" approach.

$25$ of $30$

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