Efficiency means doing the right things to create the most value for the company.

A$)$ true

B$)$ false

OSCM is a functional field of business with clear line management responsibilities.

A$)$ true

B$)$ false

All managers should understand the basic principles that guide the design of ormation processes.

A$)$ true

B$)$ false

Operations and supply management changes constantly because of the dynamic nature of eting in global business and the constant evolution of information technology.

A$)$ true

B$)$ false

Services are intangible processes that cannot be weighed or measured.

A$)$ true

B$)$ false