electric bike

Scope statement involves determining all the work required to complete the project successfully within the agreed specifications and requirements

Main elements:

- Requirements: The identification of stakeholders and technical

requirements of your project

- Scope description: The definition of what is in and out of scope to avoid misunderstandings

- Deliverables: The end products that the project will produce

- Acceptance criteria: The conditions that must be met before

project deliverables are accepted

- Constraints: Restrictions that limit what the project can achieve

- Assumptions: The anticipated events or circumstances that are

expected to occur during your projects life cycle

I don't not what subjeact becauce course name project management

Project Name IVR Project Project Sponsor Dave Sponsor Project Manager Alice Michaels Date of Project Approval 08 March 2015 Last Revision Date 08 March 2015 IN SCOPE: - An IVR system to handle and direct sales calls - Setup of the IVR system ready to handle all sales enquiries - Training for the sales team on how to use the system Scope Description - An administration system so the IVR system can be configured by the sales team OUT OF SCOPE: - Support for any other team other than sales - The ability to route complex sales enquiries, such as partnerships etc. - A customer facing IVR system Project Deliverables -An IVR configuration system A training manual for new and existing sales team members eam Acceptance Criteria The project will be accepted when it is agreed by the sale team that the deliverables meet their needs (deliverables signed off). The project will also be considered a success if post launch testing shows that customer satisfaction is over 5 points higher than where it is now. Constraints The sales team are not dedicated to this project, and must fit this around their day-to-day sales jobs. Assumptions A sales team & full project team will be available to co-create the wes Project Name IVR Project Project Sponsor Dave Sponsor Project Manager Alice Michaels Date of Project Approval 08 March 2015 Last Revision Date 08 March 2015 IN SCOPE: - An IVR system to handle and direct sales calls - Setup of the IVR system ready to handle all sales enquiries - Training for the sales team on how to use the system Scope Description - An administration system so the IVR system can be configured by the sales team OUT OF SCOPE: - Support for any other team other than sales - The ability to route complex sales enquiries, such as partnerships etc. - A customer facing IVR system Project Deliverables -An IVR configuration system A training manual for new and existing sales team members eam Acceptance Criteria The project will be accepted when it is agreed by the sale team that the deliverables meet their needs (deliverables signed off). The project will also be considered a success if post launch testing shows that customer satisfaction is over 5 points higher than where it is now. Constraints The sales team are not dedicated to this project, and must fit this around their day-to-day sales jobs. Assumptions A sales team & full project team will be available to co-create the wes