Question: Ellen Riley is a District General Manager who has been contacted by the local newspaper and TV stations about the recent identity thefts that occurred

Ellen Riley is a District General Manager who has been contacted by the local newspaper and TV stations about the recent identity thefts that occurred at some competitor locations in town. The reporters are looking for information on what steps H&R Block takes to secure its clients' personal information. What should Ellen do? Ellen should take the interviews and answer the questions because it's a good opportunity. Ellen should refer all inquiries to Media Relations. Ellen should use the opportunity to attack our competitors. None of the above. Mark for follow up

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