Question: Email writing Write an email using the case below. You will be marked on the Content (2 marks), Organization (3 marks), and Language use (5
Email writing Write an email using the case below. You will be marked on the Content (2 marks), Organization (3 marks), and Language use (5 marks) in your answer. Case Scenario Do not copy long phrases or sentences from the case or samples. The case deliberately contains tone and wording that would not be effective in claim or adjustment business messages. Assignments with substantial copied wording will not pass. You're (use your own namel about to start your own small accounting business Imake up a name for your company with a partner. You've rented an office, arranged office cleaning, and remembered to place a printing order. You've thought of everything! You made sure to hire a company, Websites Inc., to set up a website for your business. You'd arranged a lot of the website details via email. For instance, on Nov, 2 you'd emailed them your company's contact information and opening hours for the website. However, you'd set up a meeting for Nov. 4 at the website company's office, to look at some design options and choose one. In this Nov. 4 meeting with the Websites, Inc designer (Ms. Lettie Snow) she showed you a variety of website design themes. She seemed quite nice and helpful, but obviously very stressed and busy. She clearly wanted the meeting to go quickly and seemed rushed. She showed you one design theme that she clearly really liked but you especially hated called "Avant Garde-it seemed way too busy and colourful for your potential customer base. Luckily, she also showed you a design theme that you absolutely loved: "'Executive Class. You told her you wanted it. In the meeting, you also told her you'd made some little changes to your company's opening hours--they re now different than the information you emailed on Nov. 2. She jotted down the new hours quickly on a post-it note, and you left. nished Thus You knew to confirm details in writing, especially since the meeting seemed so rushed. Thus. you made sure to send an email that very same day to Ms. Snow specifically to confirm everything from the meeting, like your choice of the "Executive Class website design theme and the new opening hours for the website. You were kind of hoping she'd reply to your email, but she didn't maybe she's really busy. However, you don't have any doubts that she got the message. Your email program has a great feature called "read receipt," so you get a message right away when somebody opens an email you send. That's how you know for sure that your email confirming everything was definitely opened up on Nov. 5. Today, only two days before your website was supposed to launch, you get a generic email from Websites Inc. with a link, asking you to do a final check that the website is ready. You click on the link and are NOT happy! The website is in the "Avant Garde" design theme! What's more, the opening hours are the old ones not the new ones from your meeting with Lettie Snow! At least the rest of the website is right, with everything else you d asked for it looks wonderfully well organized and completel You know better than to write a claim message while you're angry, so you take some time to calm down before you write your email to LettieSnow @ websitesinc.com. You'll ask Ms. Snow to make a full correction of the mistake in the design theme and change it back to the one you wanted. You also want the opening hours to be corrected immediately. You really hope she can fix everything by Dec. 5the original date the website was supposed to be ready. Of course, you'll need to tactfully cover the events that led up to the website errors, to justify your claim. You won't forget to attach that email you sent confirming everything, and the read receipt" email, since they're your evidence to support your claim. You know it's important to preserve good relationships in business if possible, so you'll end positively. After all, you don't know exactly what happened to make the website have errors. You might still have a good future relationship with the company. Use your claim message notes to guide you about what to do (and what not to do in claims