Question: Emerging as an American multinational E commerce co , Amazon has turned out to be leading online retailer co and offering cloud computing services. Two

Emerging as an American multinational E commerce co , Amazon has turned out to be leading online retailer co and offering cloud computing services. Two technologies driving the growth of Amazon has been the integration of Customer relationship management and Information management to the overall business strategy. Linux has been a core strength behind the technology of Amazon, the IT infrastructure of the organization has been built in such a way that could handle more than millions of operations and also handles queries and issue of more than half of the volume of sellers. The company has been exposed to threats of storing and securing the credit cards and debit cards information of more than 1 0 0 0 ' s of customers a day ( jordon 2 0 0 8 ) . The company uses the customer relationship management module under enterprise resources management to store personalized information and purchasing trends of its customers which is integrated with the marketing and advertising campaigns of the organization. The sales strategy of Amazon has been very unigue that reflects its MIS. The operations of the company have made a transition from a single level sales strategy to that of multi

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