Employee Performance Issue Scenario:

Training deficiencies are a common concern in organizations that cause employee dissatisfaction.

Concentrates on solutions to this concern. Instructions: Scenario:

You are a squad, Sergeant. One of your Officers has been doing poor work lately. Officer O'Rourke has been turning in reports late, coming to work with a sloppy uniform, and calling you for guidance on situations he has previously handled very well by himself. When you call him in to talk about it, he cannot accept your observations as valid. He says his reports are late because the Department requires too much unnecessary information on routine matters. He says that you have been falling short in training him how to handle calls. He also says that the Department's uniform allowance is inadequate to cover the costs of maintaining his uniforms.

Explain what behavior is this officer displaying?

Explain your answer.

What can you do to help him with this situation? Be specific.