End$-$User Support OBJECTIVE: Creating an ergonomic checklist equips you with the tools to evaluate and improve the physical comfort and safety of end users while conducting ergonomic analyses helps you identify issues that could lead to discomfort or injury and allows you to provide targeted recommendations. Understanding how to communicate security threats like the CryptoLocker Virus strengthens your ability to educate and protect users from potential risks while guiding them through safe practices. Task $1$: Design an ergonomic checklist. Based on the description of ergonomic issues in this chapter and web resources related to ergonomics: $1.$ Design a checklist like the ones in this chapter that could be used by a support specialist to evaluate an end user$$s work area for possible ergonomic problems. Task $2$: Perform an ergonomic analysis. Use the ergonomic design checklist you developed above to conduct an ergonomic analysis of your home, office, or school work site$\mathrm{.}1.$ List any problems with the site you identified based on the ergonomic issues described in this chapter. $2.$ As a support specialist, what recommendations would you make to address the ergonomic problems you identified? $3.$ Write a $2-4$ paragraph summary of your recommendations. Task $3$: Research a security threat. Research the CryptoLocker Virus. Write a brief document targeted to end users that answers these questions: $$ What are the symptoms that a PC has been infected by the CryptoLocker Virus? $$ What advice would you give users about whether to pay the ransom demanded? $$ How can a support specialist remove the CryptoLocker Virus from a user$$s PC$?$ What is the preferred method to avoid getting infected by the virus?DELIVERABLES: Submit a $2-4$ page Word document which includes the following: $$ Task $1$: Checklist $$ Task $2$: Summary of your recommendations $$ Task $3$: CryptoLocker Virus end$-$user documentation Citations: Required