EnergyInMotion, a manufacturer of automobile batteries (like Exide and Okaya), sells its products to a) Original Equipment Manufacturers (like Maruti Suzuki and Tata motors), b) Vehicle owners through own retail outlets, and c) Wholesalers, who in turn sell the batteries to repair and maintenance workshops. M

The company's Business Analytics Cell has taken up an internal project to develop dashboards to monitor the operations of its distribution supply chain. The dashboards will be created using software tools like Power BI or Tableau.

(a) List six or more metrics that the company can use to measure responsiveness of its distribution supply chain.

(b) Also, explain how each metric indeed measures the responsiveness.

(c) Explain four or more strategies that the company can use to make its supply chain more responsive.